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How Cool Koala Creative Helped Fort Erie Multicultural Centre Build a Website That Works for Everyone
We created a modern, accessible, and easy-to-manage platform that unites their services, improves usability, and supports their mission to help newcomers thrive.
Overview
Client: Fort Erie Multicultural Centre & Peace Bridge Newcomers Centre
Location: Fort Erie, ON
Services: Web Design, SEO, Copywriting, UX/UI
Live Preview: Visit Website
The Project
The Fort Erie Multicultural Centre (FEMC) supports newcomers, refugees, and families as they settle into their new lives in Canada. But their old websites (one for FEMC and another for the Peace Bridge Newcomer Centre) were outdated, difficult to manage, and overwhelming for visitors to navigate. The content was scattered across two platforms, neither mobile-friendly nor fully accessible.
Cool Koala Creative partnered with FEMC to merge both websites into one cohesive digital home. The result is a streamlined, community-focused site that’s welcoming, fast, and easy to use.
We simplified the structure and content, created clear pathways for key audiences, and collaborated on copywriting to make information easier to understand. Accessibility and multilingual access were top priorities: the new site supports translations in over 50 languages so visitors can read and engage in the language they’re most comfortable with.
We also added new functionality to better serve the community, including an events calendar, volunteer and job applications, event registration, donation capabilities, and a resource hub for newcomers. Behind the scenes, the website is built for longevity, with an intuitive CMS that allows FEMC staff to easily update content, add new programs, and keep the community informed.
To protect their visibility and SEO, we redirected all legacy URLs and email addresses to the new site, preserving traffic and ensuring a seamless transition for returning visitors.
The Results
The new FEMC website is faster, more accessible, and easier to use. Since launch, the site has received glowing feedback from the community and staff alike. It’s now a reliable, welcoming resource that reflects FEMC’s values and supports their ongoing mission to help newcomers feel at home.
Translations in 50+ Languages
Accessible & Mobile-Friendly
New Event, Volunteer, Job & Donation Features
Positive Feedback from Staff and Visitors
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