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How Cool Koala Helped Hemovel Reach Over 20 Million People with an Expert-Led National Video Campaign

We partnered with Norwell Consumer Healthcare and pharmacist Sherry Torkos to create a bilingual national campaign for Hemovel, a natural oral treatment for hemorrhoids.

Overview

Client: Norwell Consumer Healthcare (Hemovel)

Location: Montreal, Quebec for Canada-Wide Distribution

Services: Commercial Video Production, Scriptwriting, Creative Direction, Virtual Production, Localization, and Digital Adaptation

Timeline: July - September 2024

The Project

When Norwell Consumer Healthcare approached us about promoting Hemovel, their oral treatment for hemorrhoids, we knew the challenge wasn’t just production: it was tone. Talking about hemorrhoids is tricky. People don’t want to hear about it, but when they need help, they want a solution that feels credible, human, and maybe even a little funny.

We built a full-scale national bilingual campaign featuring pharmacist and author Sherry Torkos, blending expert authority with an approachable sense of humor. The scripts leaned into relatability: lines like “Ever feel like you’re sitting on a prickly throne?” while keeping the delivery professional and trustworthy.

To bring it all to life, we used our innovative hybrid virtual production setup to craft a bright, clean pharmacy setting without the cost or limitations of a physical set.

Each video was localized for English and French markets and adapted into multiple formats (16:9, 9:16, and 4:5) for Meta Ads, Amazon listings, connected TV, and programmatic placements. With variations tailored to different audiences, placements, and packaging versions, the campaign delivered over 97 individual assets.

Our in-house team managed everything from creative direction and copywriting to editing, graphics, and mastering, turning a once-taboo topic into a national conversation that was friendly, educational, and impossible to scroll past.

The Results

The campaign reached audiences nationwide with over 20 million impressions across Ontario, Quebec, British Columbia, and Alberta. By pairing expert-led storytelling with thoughtful creative direction, Hemovel turned a tricky health topic into a confident, consumer-friendly campaign that continues to perform across multiple channels.

20M+

Impressions nationwide

97

Final deliverables optimised for all placements

5

Channels (Meta, Amazon, CTV, Website & Programmatic)

“We had an amazing experience with Cool Koala Creative. They created beautiful brand videos in a short time frame and provided more assets than we anticipated. Their professionalism and creativity truly exceeded our expectations. Highly recommend!”

— Anja Pott, Senior Brand Manager, Norwell Consumer Healthcare

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